How to import comments from Disqus?

If you currently use Disqus and hoping to migrate to Hyvor Talk, this guide will help you.

Important! Before importing, make sure that you have carefully read the Introduction to Importing guide. This guide explains how the importing process works and the limitations of importing. After reading that, continue the following steps.

Disqus and Hyvor Talk comments

Disqus and Hyvor Talk both works in a quite similar way except the commenting model. Disqus has a multi-nested commenting model while Hyvor Talk has a single-nested commenting model. When importing to Hyvor Talk, multiple-nested comments will be changed to single-nested comments.

Hyvor Talk vs Disqus

Step 1: Exporting Comments

  1. Go to Disqus Admin > Community > Export
  2. Click "Export"
  3. The exported file will be emailed
  4. Download the file

If the above steps do not work, please refer to the Disqus's guide.

Step 2: Importing Comments

  1. Go to the Hyvor Talk console.
  2. Go to the import section.
  3. Choose Disqus from the Import From option.
  4. Select the downloaded file by clicking Choose File.
  5. Click Upload

Step 3: Keep Waiting

Importing may take some time depending on the length of the queue. Therefore, allow up to 24 hours. You will receive an email once the importing process is completed. You can check the status from the Import History section of the console (Console -> Import -> Import History).

After Importing

Hyvor Talk uses the absolute URL of the pages to identify them uniquely.

1. Manual Installation

In the manual installation, set the HYVOR_TALK_CONFIG.id to the absolute URL of the page.

Hyvor Talk's Code

var HYVOR_TALK_CONFIG = {
    id: "https://example.com/category/page/"
};

2. WordPress Installation

See this faq to learn how to change the the identifier to the absolute URL of the page when using Hyvor Talk WordPress plugin.

If the comments still do not appear on your website, you will need some help from our technical team.