Moderating Comments

Hyvor Talk offers a plenty of features to easily moderate your comments. First, navigate to Moderate -> Comments section of the console to start moderating comments.

Comment Types

Comment Type Description
New Newly published, unmoderated comments
Approved Comments that are approved by the moderators
Deleted Comments that are deleted by the moderators

Tags

Comments can contain several tags and there are some that moderators must consider.

Not visible until moderated:

  • Pending Moderation - When a website has Pre-Moderation option turned on (either on a single page or on whole website), comments will be queued for moderation.
  • Spam Detected - This means that this comment is detected as spam automatically or based on moderation rules you have set.

If a comment does not contain any of the above tags, the comments will appear in the page.

The Process

  • When someone comments on your website, Hyvor Talk first checks if pre-moderation is turned on.
    • If yes, moderators will see the "Pending Moderation" tag with the comment, and it won't be shown until approved by moderators.
    • If no, we will continue to the next step.
  • Then, we run HT Spam Detection Bot on the comment to check if the comment is a spam.
    • If yes, moderators will see the "Spam Detected" tag with the comment, and it won't be shown until approved by moderators.
  • If a comment pass the both of above validations, the comment will be shown publicly. Moderators can still see these comments in the "New" section.
  • After that moderators can approve or delete the comments.
    • If approved, the comment will be, from then, shown in the "Approved" section.
    • If deleted, the comment will be, from then, shown in the "Deleted" section.

Comment Actions

There are several actions moderators can perform on a comment.

  1. Approve - Comment will be approved and marked as not spam and not pending.
  2. Delete - Comment will be deleted (Moderators can restore them later, if needed).
  3. Reply - Reply to a comment. This will automatically approve the comment.
  4. Edit - Moderators are allowed to edit a comment published within last 5 days.

Additionally, moderators can ban a user or IP address.