Is the free plan really free?
Yes, it is. You can use it as long as your are within the monthly page views limit. No credit card required for signing up.
Why isn't it completely free unlike some other commenting systems?
Free commenting systems tracks your visitors, shows ads on your website, and sells your data to third-party companies. On the contrary, we do not track, show ads, or sell data. We are completely focused on making wonderful communities on websites like yours.
What is a pageview?
One visit to a webpage on your website that has Hyvor Talk installed is counted as one pageview.
What is monthly pageviews limit?
Monthly pageviews limit is the maximum number of pageviews all of your websites can get collectively per month. Your monthly pageviews count resets on 1st of each month.
What if I exceed the monthly pageviews limit?
We send you an email when you have reached 90% of your limit. Then, you can consider upgrading if you think you might exceed the limit before the end of the month. If you exceed the limit, users won't be able to publish new comments. Your previous comments will remain intact.
How do payments work?
We use secure service by Paddle.com for payment processing. It supports Mastercard, Visa, Paypal, and some
other payment methods. Paddle handles VAT for you and will be added to the checkout price based on your country.
Can I switch between plans?
You can switch between plans at any time. All payments are prorated. Therefore, you won't pay any extra amount when switching between plans.
Do you offer trials?
We offer a 4 days trial for the 500k business plan to test single sign-on feature. You can use the same plan if you need to check out premium features. Make sure to cancel the subscription before 4 days and resubscribe to your chosen plan. Please contact us if you need to extend the trial period.
Can I pay annually?
Yes, you can choose to pay annually when subscribing. You can switch between monthly and anual plans anytime.
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