See Custom Importing if you want to import from a platform that is not listed above.
Facts & Limitations
All comments will be imported as guest comments. The author's name and email (if given) will be imported. But the author will not be able to edit or delete their comments.
We assume all the comments that you import are already moderated. Therefore, our spam detector will not check comments for spam.
Comments that are marked as removed, spam, or unapproved in the export file will not be imported.
Max file size is 100MB
You can go for a custom import if:
You want to import from a platform that is not listed above
You have a large file (100MB+) to import
You want to import comments as SSO users instead of guests (additional charges apply)
Custom imports require an annual business subscription. Our team will handle everything for you when you provide us the export file. Contact us at [email protected]. Custom imports can take 3-4 business days to complete.
It usually takes about 1 minute per 2,000 comments to import. However, it may take longer depending on the server load. You can check the status in the Console.
Selecting the identifier type ⚠️
Selecting the correct identifier type is important to make sure the comments are displayed correctly after importing. Hyvor Talk (like other platforms) uses an ID to identify each page. This is set in the page-id attribute of the embed code. If you have not set it, it will be the URL of the page.
When importing, make sure to use the same identifier type as the one you will be using with Hyvor Talk. WordPress and Disqus importing supports the following identifier types:
Post ID: id of the post
Relative Path: Relative path of the page (e.g. /hello-world)
Absolute URL: Absolute URL of the page (e.g. https://example.com/hello-world)